percasi Privacy Policy

This page describes what we collect when you use percasi and how we keep that data protected. We respect your privacy and are transparent about what happens to your account information, whether you access percasi on Android, iOS, or a desktop browser. Our practice is simple: we collect only what we need, share only when necessary, and hold your information securely.

When you download the percasi app or log in through a browser, we gather certain information to make your account work and to comply with local law. We do not sell your data to advertisers or marketers. We do not use your information to contact you with promotional messages unless you opt in. This policy explains exactly what we collect, how we use it, and what rights you have.

Our percasi servers may sit outside your jurisdiction, but our data safeguards meet international standards. If you have questions after reading this policy, you can contact our support team at any time.

What we collect and how we use it

We collect your email address, phone number, and name when you create a percasi account. We also collect your payment information—such as your DANA, e-wallet, mobile banking, or bank account details (local payment, online payment, e-wallet, mobile banking)—so we can process your deposits and withdrawals. We ask for this information only once, and we store it encrypted on our servers.

When you use percasi on a mobile device, we collect information about your device type, operating system version, and app installation method. This helps us troubleshoot problems and improve the app experience on Android and iOS. We also log the times you log in, the amounts you deposit, and the football or esports markets you view. This information helps us detect fraud and keep your account safe.

We collect your location only if you permit it. This is so we can verify you are in a jurisdiction where percasi services are available. We do not track your location in real-time, and we do not share it with third parties.

Our payment processors—the companies that handle local payment, online payment, e-wallet, mobile banking, local payment, and online payment transactions—see your transaction details. These processors are contractually bound to protect your data. We do not control their systems, but we audit their security regularly.

Push notifications and app settings

We send push notifications only for match updates, withdrawal status, and account alerts. You can toggle these off in your percasi app settings at any time.

Cookies and tracking

We use cookies to keep you logged into percasi and to remember your language preference. These are strictly necessary cookies—without them, the app will not function. We do not use cookies to track your browsing outside percasi. Third-party cookie tracking is disabled by default on the percasi platform.

Data retention and deletion

We keep your account data as long as your percasi account is active. If you close your account, we delete your personal information within 90 days, except where we are required by law to retain it (for example, tax records or anti-money-laundering documentation). If you request deletion before closing your account, contact our support team and we will process it within 14 days.

Your rights and our commitments

Under local privacy law, you have the right to access, correct, or request deletion of your data held by percasi. You also have the right to object to certain uses of your information. To exercise any of these rights, email us or use the data request form in your account settings.

We do not share your personal information with other gambling platforms, sports betting sites, or unrelated services. We may share anonymized data (data with no identifying information) with our software partners to improve percasi security and performance. We may also disclose your data if required by a court order or law enforcement request.

Key points about percasi privacy

  • We encrypt all payment data in transit and at rest.
  • We verify your identity before allowing large withdrawals.
  • We do not sell your email or phone number to marketers.
  • We comply with the privacy laws of jurisdictions where we operate.
  • We update this policy when our practices change and notify you by email.

If you are based in Jakarta, Surabaya, or another region where percasi operates, your account is protected under the same privacy standard, regardless of where our servers are located. If you believe your data has been misused or if you have privacy concerns, you can contact our data protection officer. We take all complaints seriously and will respond within 10 business days.